Echelon Field Note

Unbilled Change Work: Finding the Break Between the Field and Billing

Extra work can be real, documented, and still fail to reach the final commercial account. The review starts by tracing the handoff.

The gap is often a handoff

Field personnel document work. Project management prices and submits it. Commercial teams track disposition. Accounting bills approved value. When those functions rely on different records, an item can stop between them without disappearing from every system.

Work backward from the final account

Start with what was ultimately incorporated into contract value and billed. Compare that against the change log and then against records of extra work: field directives, T&M tickets, daily records, correspondence, proposals, and pending change activity.

What deserves attention

Items warrant a closer look when performed work has no corresponding commercial disposition, submitted values do not reconcile to final values, or the project record contains evidence of extra work that is absent from the final account.